Privacy Notice
Your privacy matters. Here you will find an overview of how and why we process your Personal Data. You’ll also see what your rights are and how you can contact us.
In short, we restrict access to your data, we keep it secure and confidential as much as possible. Once your Personal Data is no longer required, we will destroy or delete it in a secure manner.
Aged under 18?
We may collect Personal Data about children from a parent or guardian directly and only with that person’s explicit consent.
What data do we collect?
Personal Data you provide voluntarily to us when you contact us, provide feedback, fill in a form, share content with us on our website(s) or publicly share information about us on social media.
Personal Data that we create (e.g., when you make a purchase, and data collected automatically when you access one of our website (s) or app(s), e.g., IP address, device ID.
Data collected from other legitimate sources such as promotional partners, from public sources, data from your interaction with our advertising, or Personal Data that is part of your profile on a social network and that you have made available to us.
Why do we process your Personal Data?
We process your Personal Data to get to know you, complete your order(s), process your payments, answer your questions, share information and improve our future offerings. We also process your Personal Data in order to help us comply with the law, to manage our systems and finances, and to exercise legal rights. We combine your Personal Data from all sources so that we can understand you better to improve and personalise your experience when interacting with us.
Whenever we ask you to provide us with any Personal Data, you will be told why we need it and how it will be used. Your Personal Data will only be processed for the purposes set out in our Privacy Notice, or any other further purposes notified to you before the processing begins.
Who can access your Personal Data and why?
We limit the disclosure of your Personal Data to ensure your confidentiality whenever possible. Some of your basic biographical or demographic data is shared with applications and services used for internal business operations, subject to appropriate protections.
Transfer of your personal data
We may process your Personal Data outside of the country in which you are based for the purposes set out in this notice. When we transfer your Personal Data to other countries, we take reasonable steps to ensure that applicable laws are being followed.
What are your rights over your Personal Data?
When you share Personal Data with us, you have a number of rights over that data subject to local laws and the purpose we collected the data for. You may be able to: request access to the data we have about you, ask for changes to be made, ask us to delete the data, ask for the data to be transferred to another organisation or object to our processing of the data. This can be done by contacting us. Please indicate the nature of your request in the message.
You can also opt-out of marketing communications by clicking on the “unsubscribe” link provided in the promotional material you might receive or by contacting us.
You can make a complaint
If you are concerned about a possible interference with your privacy or misuse of your Personal Data by us you can contact us to make a complaint. We hope we can satisfy queries you may have about the way we process your Personal Data. However, if you have unresolved concerns you also have the right to complain to competent data protection authorities.
Data security and retention
We use a variety of measures to keep your Personal Data confidential and secure, including restricting access to your Personal Data on a need-to-know basis and following appropriate security standards to protect your data.
Our data retention policy is that notes and coaching services records will be maintained by the Coach in a format of the coach’s choice (print or digital/electronic) for a period of not more than 3 years. If Client requests the earlier destruction of the Coach’s notes and confidential information about the Coaching and Coaching Services provided to the Client, all this data will be deleted and a statement of destruction will be provided within 10 working days. After requested destruction of Coaching notes or after 3 years following the termination of this agreement the only documents retained by the Coach would be this one, our original signed agreement, and any invoices and receipts of payment used in billing the Client. The agreement, invoices, and receipts, would be retained for not less than 10 years.
Basic Contact information submitted voluntarily through forms on this website will be maintained for a period of up to 20 years, to facilitate outreach. As above, you may opt out of all communications at any time.
Updates to this Privacy Notice
As business and technology evolves, we might need to change this Privacy Notice. We encourage you to regularly review this Privacy Notice to make sure you are up-to-date with how we are using your Personal Data.
Contact us
Freeman White Coaching is responsible for your personal data. If you have any questions or comments regarding this Privacy Notice or our Personal Data collection and processing practices, please contact us at freemanw.coach@gmail.com
